Shipping policy

 

Last Updated: June 2026


At BO&S, we understand that receiving your order is part of the experience. Every shipment is carefully prepared, quality checked, and packaged to ensure it reaches you in excellent condition.

Our goal is to deliver every order efficiently while maintaining the premium standards our customers expect.

Order Processing

All orders are processed within 3–5 working days after confirmation.

During periods of exceptionally high demand, product launches, public holidays, or promotional campaigns, processing times may be slightly longer. If this occurs, our team will keep you informed.

Orders are processed from Monday to Saturday, excluding public holidays.

Standard Delivery

We deliver across Pakistan through trusted courier partners.

Once your order has been dispatched, you will receive tracking information (where available) so you can monitor your shipment until delivery.

Delivery timelines may vary depending on your location and courier operations.

Priority Delivery

Need your order sooner?

BO&S offers Priority Delivery for eligible locations across Pakistan.

Priority Delivery is subject to product availability, delivery location, and courier coverage.

Additional delivery charges apply and will be communicated before your order is confirmed.

Scheduled Delivery

For customers who require delivery on a specific date, BO&S offers Scheduled Delivery services.

Karachi

Customers within Karachi may select a preferred delivery date and time, making this service ideal for birthdays, anniversaries, celebrations, and important occasions.

Additional charges may apply depending on the selected schedule and delivery location.

Other Cities

For deliveries outside Karachi, we may be able to arrange delivery on a preferred date when booked sufficiently in advance.

While we make every effort to meet your requested delivery date, final delivery remains subject to courier operations and regional service availability.

Gift Deliveries

Sending a gift?

We offer premium gifting services, including:

  • Premium gift packaging

  • Personalized gift messages

  • Scheduled gift delivery (Karachi)

  • Advance date booking for selected cities

  • Corporate and bulk gifting support

Please visit our Gift Your Loved Ones page or contact our team for assistance.

Delivery Address

Please ensure that your shipping information, contact number, and delivery address are accurate before placing your order.

BO&S cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.

Failed Delivery Attempts

If a delivery cannot be completed due to customer unavailability, incorrect address details, or repeated unsuccessful delivery attempts, additional delivery charges may apply for re-dispatch.

Order Tracking

Once your order has been shipped, tracking details will be shared via the contact information provided during checkout, where supported by the courier.

If you require assistance locating your shipment, our Customer Experience Team will be happy to help.

Shipping Charges

Shipping charges are calculated based on your delivery location, selected shipping method, and any additional services requested, such as Priority Delivery or Scheduled Delivery.

Any applicable charges will be displayed or communicated before your order is confirmed.

Need Assistance?

If you have any questions regarding shipping, delivery timelines, priority services, or gift deliveries, our Customer Experience Team is here to assist you.

Email: info@boands.com

WhatsApp: +92 300 0934444

Thank you for choosing BO&S.

We appreciate your trust and remain committed to delivering every order with the care, quality, and attention to detail that define our brand.

BO&S

BUILT TO RESIST.